Woo Walk Club Support

Need help with Woo Walk Club? Send support requests to lukem2183@gmail.com.

What To Include

• Your Woo Walk Club nickname.
• The email address on your account.
• The screen or feature where you saw the issue.
• A short description of what happened.

Location And Route Issues

Woo Walk Club uses your device location while you record a walk, including walk-by check-ins within 150 feet of sights and parks. Restaurants, cafés and bars need a stop of at least one minute. Choose where you stopped in the walk summary if neighboring venues overlap. Save your walk to verify visits and receive eligible points and badges. If check-ins or route tracking are not working, confirm that location permissions are enabled for Woo Walk Club in your device settings.

Account Deletion

You can request account deletion from the Profile screen. If you need help with account deletion, email support from the address on your Woo Walk Club account.